Last updated: May 26, 2026
1. Information We Collect
Information you provide
- Account information: username, email address, display name, password
- Profile information: bio, profile picture, banner image, favorite team
- Content you post: posts, comments, images, and other media
- Communications: messages you send to our support team
Information collected automatically
- Log data: IP address, browser type, pages visited, time and date
- Device information: operating system, device type
- Cookies and session data for authentication
- Usage patterns: features used, interactions with content
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the BallersApp Platform
- Authenticate your identity and manage your account
- Display your content and profile to other users
- Send notifications about activity related to your account
- Respond to your support requests and communications
- Enforce our Terms of Service and community guidelines
- Detect and prevent fraud, abuse, and security incidents
- Analyze usage to improve the Platform
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Publicly visible content: Your username, display name, profile picture, and posts are visible to all users of the Platform
- Service providers: We may share data with third-party vendors who assist in operating the Platform (hosting, analytics)
- Legal requirements: We may disclose information if required by law or in response to valid legal process
- Safety: We may share information to protect the rights, safety, or property of BallersApp or others
4. Data Retention
We retain your personal information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain it longer. Some information (such as posts you made) may remain visible if others have interacted with it.
5. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You can view and download your profile information through Settings
- Correction: You can update your profile information at any time in Settings
- Deletion: You can request account deletion by contacting support@ballersculture.com
- Notification preferences: You can manage notification settings in your account Settings
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Platform. Session cookies are essential for the Platform to function. By using BallersApp, you consent to our use of cookies.
7. Security
We take reasonable measures to protect your personal information, including encrypted password storage (bcrypt hashing), secure HTTPS connections, and access controls. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
BallersApp is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on the Platform. Your continued use of BallersApp after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@ballersculture.com
🌐 app.ballersculture.com